I give a 5++ for the drying rack, 0 for the installation hardware and instructions (the wrong instructions were included, it had the instructions for the more basic model)
I absolutely love this!! But after reading several reviews, I tweaked it a little bit. (Attaching photos- they will probably make more sense than my explanation.) Here’s what I would recommend (I’m not a construction person, so take it or leave it):
1. Don’t waste your time with the anchors / screws they include, either get some good (longer) wood screws, and make sure you’re drilling into studs, or get some heavy duty anchors.
2. Several people complained about it leaning downward when extended, causing clothing to slide, so I put a couple of washers behind the plate for the 2 lower screws (slightly ugly, but also easy to hide). The plate (after tweaking) is actually angled slightly outward at the bottom which lifts the arm just enough so that it’s level when extended (but not level when closed / folded).
3. If you’re OCD (like myself) spend the extra $10-$15 and get the upgraded one that folds up vertically. I have purchased both, (the upgraded version wasn’t available at the time) and the upgraded one is definitely more aesthetically pleasing.
4. The hooks slide around really easily (too easily), which is kind of annoying. Haven’t thought about how to fix that. But it’s much less frustrating if it’s level, based on people’s reviews.
5. Because it contained the wrong instructions, I wasn’t sure about a few things. There’s a little lever, (I’ve included a photo), which unlocks it to move horizontally. I thought there was maybe a lock to move it vertically, but it turns out it was just stuck. Once I used a little more force, there was no problem moving it vertically.
Overall, it’s a great clothing rack. It’s heavy duty and there was no issue when I put wet clothing on all of the hooks- it didn’t sag at all, and no concern for it bending or breaking. It’s a great size when extended, and folds up nicely. It is well hidden when not in use. It was fairly easy to install, it took me about 40 minutes to install two of them, and a good portion of the time was spent rummaging around trying to find the correct size washers, better screws, and stronger anchors.
That’s all, good luck!